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theWithdrawal / return period is 14 daysFrom the day on which you or a third party named by you, who is not the carrier, the last goods have taken possession.

Please send the articlesby registered mail or as a package with acknowledgmentTo the following address and keep the shipping documents well for any questions.

Dimacci GmbH
Orangeriestr. 5
40213 Dusseldorf

Please note that the articles always completely return to us with the original packaging; This serves to protect the goods from transport damage in the return. Use the requested return label for the return. You can give up the package in your post office, on your postman or a parcel station and return to us.

For shipments from abroad, the return post office will not be reimbursed.

Please fill out the attached return tick completely and put this in the return. If you have already paid, we will write you the amount on your bank or credit card account well. Please note that a return can be on the way by post on the way and our return of goods needed a short processing time.